When boarding and disembarking

Here you will find information on how to get on and off for a smoother and safer journey with Ultra.

Tips on how to travel with Ultra

• It is preferable to buy the ticket in advance in the app, at My Pages, at Ultra's Reseinfo Office (Vasaplan & University Hospital), Umeå bus station or at one of our local resellers.

• Before boarding, be prepared with a bus card or mobile ticket. Not only is it cheaper to buy the ticket before boarding, the stops are also shorter, which speeds up the journey. We think that is good.

• Show the driver that you want to get on when you are at the stop. Make yourself visible in the dark by using reflecting gear.
  
  
• Boarding the bus takes place via the front door. Passengers who have a stroller, walker, wheelchair or other assistive device get on via the rear door. Use the blue button located by the door outside the bus so that the driver knows that you want to get on.
  
  
• You help the driver to drive smoothly and comfortably by signalling well in advance of your stop.
  
  
• All tickets are shown to the ticket reader when boarding. You should do this even if you know that you have a free transfer and change buses. A transfer is registered in the ticket machine but does not cost anything extra.
  
  
• Disembarkation is via the back door

At our stops

The timetables posted at the stops show the approximate departure time from that particular stop. The time may vary between 1 and 3 minutes before and after the specified time.

It is forbidden to smoke in and near the weather shelters at the bus stops.

Larger groups

Remember to pre-register when you travel with a larger group. Call us (0771-100 110) to pre-register and then the transport company may be able to prepare a reinforcement bus. State when you are travelling, which route, number of passengers, any aids and that you will be travelling with Ultra and/or regional traffic.